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 Customer Service


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Update to our Customer Service Hours:

Due to the current Covid19 situation, the school districts in our state have opted for e-learning this Fall session. This situation currently effects 80 percent of the FloorMatShop customer service staff.

We have had to make adjustments to our standard customer service hours of operation while providing time for our staff to be at home and school their children.

 

Covid19 Current Customer Service Hours:

Monday thru Friday
  • Limited phone response hours:                 8:30 am to 2:00 pm CST
  • Customer Service full response hours:      2:00 pm to 6:00 pm CST
  • Email response time hours:                        8:30 am to 9:00 pm CST (Currently the quickest response time)

Please provide as much detail as possible in your phone message or email and our team will get back to you in a timely manner.

We greatly appreciate your business and understanding at this time.

Phone & Email:

Holiday Hours:

During the year Floormatshop is closed the following days: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, the Friday after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve. All emails and voicemails will be answered the first business day following the holiday break.

Mailing Address:

  • Floor Mat Shop
  • Division of March Industries, Inc.
  • 150 Arrowhead Drive
  • Hampshire, IL 60140

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